Customer Purchases

Overview

• Contact Us
• Personal Information and Security
• CD Baby's policy on hatespeech and/or offensive content.

Physical Purchases

• CD is out of stock, what now?
• How do I use my tracking number?

Digital Downloads

• Download Instructions
• How to redeem a download card
• Audio Download Troubleshooting
• How to save, unzip and import your downloads
• What audio file formats can I download?
• Downloading on mobile device

Returns and Refunds

• Help! I need to cancel / modify my order!
• How to return a defective product
• Return and Refund policy